28 Real Questions, Real Answers

Frequently Asked Questions.

Every question a home service business owner asks before hiring us — answered honestly, without fluff or agency-speak.

Getting Started

What kind of businesses do you work with?

Home service businesses — roofing, HVAC, plumbing, electrical, landscaping, pressure washing, painting, pest control, fencing, remodeling, and similar trades. We specialize here because the buyer psychology, ad angles, and local SEO dynamics are specific enough to warrant focus.

How do I know if we're a good fit?

Book a free 30-minute strategy call. If your market, budget, or offer isn't set up to make ads work, Jaden will tell you honestly — and point you toward what to fix first. We turn down more calls than we accept; we only take clients we can get results for.

How much ad spend do I need to start?

Minimum $1,000/month. Under that, there isn't enough daily budget for the algorithm to optimize. Most of our clients start between $1,500–$3,000/mo and scale from there once campaigns are profitable.

How fast can we launch?

After the onboarding call, most campaigns are live within 7–10 days. Week 1 is strategy, creative, audience build, pixel setup, and landing pages. Week 2 is launch + early optimization. Most clients see their first leads by day 10–14.

Do I need to already be running ads?

No. Over half our clients have never spent a dollar on Meta before we start. We build everything from scratch — Business Manager, ad account, pixel, campaign structure, audiences, landing pages, automations.

Pricing & Contracts

How much do you charge?

Monthly management starts at $1,500/mo (Performance Ads Only) and goes up to $2,997/mo (Meta + Google Bundle). Coaching packages are $2,500–$5,000 flat-fee. One-time sprint buildouts are $7,500. See our full pricing page for all tiers and add-ons.

Is there a setup fee?

No setup fees on monthly plans. The onboarding + campaign build happens in week 1 of your first month's management fee. If you want a one-time buildout without ongoing management, that's the $7,500 Marketing Turnaround Sprint.

Is there a long-term contract?

Monthly management is month-to-month. We keep clients because of results — not contracts. Coaching packages are flat-fee paid upfront for the duration (3–6 months). Community membership is cancel-anytime.

Do I pay for ad spend separately?

Yes. Management fees pay for our work; ad spend is paid directly to Meta/Google by you, on your own card. That way you own your ad account and all data associated with it — no vendor lock-in.

Can I cancel anytime?

Yes. Done-for-you plans are month-to-month with a 30-day notice. No cancellation fees. We'll help transfer your ad account, pixel history, and assets if you decide to move on or go in-house.

Meta Ads Specific

Will my ads work even if my business is in a small market?

Yes, often better than in big cities. Small markets have less competition = cheaper CPMs. The constraint is audience size — if your service area has only 50K homeowners, you'll burn through it faster and need to manage frequency tightly. We handle this for you.

My competitors run Meta ads — does that mean the market is saturated?

Usually the opposite. Competitors running ads means the platform works in your market. What matters is differentiation — a better offer, better creative, or better follow-up — not platform saturation.

Do Meta ads still work after iOS 14+ tracking changes?

Yes, with proper setup. We install the Conversion API alongside the Pixel, which restores 20–30% of the attribution lost to iOS privacy changes. Most DIY accounts skip CAPI, which is why they think 'ads don't work anymore'.

What's the difference between Facebook ads and Meta ads?

Same thing. 'Meta ads' is the current name because Meta (formerly Facebook Inc.) owns Facebook + Instagram + Messenger + WhatsApp. When we say 'Meta ads', we mean ads running across Facebook + Instagram + their partner properties.

Can you run just Instagram ads, not Facebook?

Technically yes, but we never recommend it. Meta's algorithm gets better data when you allow auto-placements across both. Instagram-only campaigns cost 30–50% more per lead for home service accounts.

Lead Management

What happens after someone submits a lead form?

Inside 60 seconds: auto-SMS + email + optional webhook into your CRM. The lead gets a personalized message setting expectations. Your team gets a notification on their phone. If you already have a CRM, we integrate; if not, we set one up for you as part of Funnel & Lead Management.

Do you handle lead follow-up too?

We build the automation system — SMS, email, workflow. The actual human follow-up (calling the lead to book a job) is your team's work. We can recommend VA setups or hire one through our Hire-a-VA program.

What CRMs do you work with?

GoHighLevel, HubSpot, Salesforce, Pipedrive, JobNimbus, ServiceTitan, Housecall Pro, Jobber, Zoho, Keap, custom Zapier setups. If you don't have one, we'll recommend GHL — it's the best combination of cost and power for home service businesses.

What if my team is slow to follow up?

That kills ad campaigns faster than anything. We set automation to buy you a buffer (instant SMS within 60 seconds) but the human follow-up has to happen within an hour or close rates crater. If your team can't commit to that, we'll flag it on our discovery call.

Results & Reporting

How will I know if the ads are working?

Monthly performance report showing: ad spend, leads generated, cost per lead, booked jobs (from your reporting or CRM integration), revenue generated, ROAS. Plus a weekly async video walk-through during the first 90 days while we're dialing things in.

What results can I realistically expect?

We aim for 3–5× ROAS within 60–90 days. Some clients hit 10× (rare). Some hit 2× (most often in ultra-competitive markets or with weak offers). If we can't get you to profitable ROAS by month 3, we'll tell you honestly — and we won't keep billing.

How fast will I see the first leads?

Most clients see leads within 48–72 hours of campaigns going live. Some take 5–7 days (common in smaller markets). Month 1 is dialing in; Month 2 is where things compound. We don't believe in getting-rich-quick ad stories — we believe in sustainable scaling.

Can you guarantee results?

No, and neither can any honest agency. Meta ads, your market, your competitors, your offer, and your team's follow-up all affect results — most of those are outside our control. What we guarantee: transparent reporting, daily optimization, and we'll tell you fast if we can't make it work.

Our Process

What happens on the first call?

30 minutes with Jaden. We review your market, current lead sources, offer, team, and goals. By the end you'll know: what's realistic for your business, what it would cost, and whether Elev8 is the right fit. No sales pressure — we turn down most calls.

How is onboarding structured?

Week 1: kickoff call + questionnaire, Business Manager + pixel setup, creative brief, audience research. Week 2: ads built, landing pages created, automations set up, campaigns launched. Week 3+: daily optimization, weekly check-ins, monthly reports.

How often do you communicate with clients?

Daily Slack channel for quick questions, weekly async video update from your account manager, monthly performance call with Jaden or a senior strategist. No endless meetings — we optimize communication for efficiency.

Will I work directly with Jaden?

Jaden is on every client's strategy. Day-to-day campaign management is done by our senior team. On the monthly call and anytime you need to escalate, Jaden is there.

What if I don't like the creative you produce?

Each creative round includes 2 revision cycles. If you're not happy after round 2, we pause, discuss, and re-scope. We've never had a client stuck with creative they didn't like; every client gets creative they're proud to see under their brand.

Still Have Questions?

Book a free 30-minute call — we'll answer every question specific to your business, your market, and your goals. No sales pressure.

Book My Free Strategy Call