Terms of Service
Last updated: April 5, 2026
These Terms of Service govern your use of elev8operations.com and any services provided by Elev8 Operations LLC. Please read them carefully before booking a call or engaging our services.
1. Acceptance of Terms
By accessing elev8operations.com or engaging Elev8 Operations LLC (“Elev8 Operations,” “we,” “us,” or “our”) for any service, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any revised terms.
2. Services Provided
Elev8 Operations LLC provides paid advertising and digital marketing services specifically designed for home service businesses. Our core offerings include:
- Meta (Facebook & Instagram) ad campaign management
- Google Ads campaign management
- Creative sourcing and production for ad campaigns
- Ad copy and hook writing
- Campaign strategy, scaling, and optimization
- Coaching and advisory services for business owners running their own ads
The specific scope of services, deliverables, fees, and timelines for each engagement are defined in the individual service agreement signed between Elev8 Operations and the client.
3. No Guarantee of Results
While Elev8 Operations has a documented track record of results across 200+ clients, past performance does not guarantee future results. Advertising outcomes are influenced by numerous factors beyond our control, including market conditions, seasonality, offer quality, competition, ad platform algorithm changes, and client responsiveness. We do not guarantee specific revenue figures, lead volumes, cost per lead, return on ad spend (ROAS), or any other performance metric. Any results referenced on this website or in our marketing materials represent real client outcomes but should not be interpreted as typical or guaranteed for all clients.
4. Client Responsibilities
To enable us to deliver results, clients are responsible for:
- Providing accurate and complete business information required for campaign setup
- Reviewing and approving creatives, copy, and campaign materials in a timely manner
- Maintaining sufficient ad spend budget in their Meta and/or Google ad accounts as agreed
- Granting necessary access to ad accounts, business pages, pixels, and assets
- Following up with inbound leads promptly to maximize campaign ROI
- Complying with Meta's Advertising Policies and Google's advertising guidelines at all times
- Notifying us of any material changes to their business, offers, or service areas
Failure to meet these responsibilities may limit our ability to deliver results and does not entitle the client to a refund of management fees.
5. Payment Terms
All fees for Elev8 Operations' management and coaching services are outlined in the individual service agreement. Key payment terms include:
- Management fees are separate from and in addition to any ad spend budget. Ad spend is paid directly to Meta or Google by the client.
- Done-for-you retainers are billed on a monthly or bi-weekly basis as specified in the agreement.
- Coaching packages are billed as a flat fee, due in full prior to the start of service, and are non-refundable.
- Late payments may result in a pause or termination of services at our discretion.
6. Intellectual Property
All ad creatives, copy, hooks, frameworks, strategies, and other proprietary materials developed by Elev8 Operations in the course of providing services remain the intellectual property of Elev8 Operations LLC unless a separate written agreement explicitly transfers ownership. Clients retain full ownership of their own brand assets, logos, photos, videos provided to us, and all data within their ad accounts. Upon termination of the engagement, clients retain access to their ad accounts and any historical campaign data therein.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Elev8 Operations LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services, including but not limited to lost profits, lost revenue, or loss of business opportunity. In no event shall our total aggregate liability to a client exceed the total management fees paid by that client in the most recent billing period. Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you in full.
8. Termination
Either party may terminate a monthly retainer agreement by providing at least 30 days' written notice to the other party. Notice may be provided via email to hello@elev8operations.com.
Coaching packages and one-time services are non-refundable once delivered or once the engagement period has begun. Elev8 Operations reserves the right to terminate any client engagement immediately, without refund, in cases of non-payment, abusive conduct, or material violation of these Terms.
9. Governing Law
These Terms of Service and any disputes arising from or related to your use of our services shall be governed by and construed in accordance with the laws of the United States. Any legal action or proceeding shall be brought in a court of competent jurisdiction within the United States, and you consent to personal jurisdiction in such courts.
10. Changes to Terms
Elev8 Operations LLC reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page with an updated “Last updated” date. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms of Service or your engagement with Elev8 Operations, please contact us at hello@elev8operations.com. We are happy to clarify any aspect of our terms before you commit to working with us.