Hiring a Meta ads agency is a 5-figure decision — annualized, probably 6 figures. You want to get this right. Here's our framework.
Signs You Should Hire an Agency (Green Flags)
- You've run ads yourself for 3+ months and results plateaued
- You're spending 10+ hours a week on campaigns and still underperforming
- Your ad spend is $2,000+/month and growing
- You don't have a team member who wakes up every morning focused on ads
- Your market is competitive and generic creative no longer works
- You've already got a decent close rate — the bottleneck is lead flow, not conversion
Signs You Should NOT Hire Yet (Red Flags)
- Your offer or service is unclear — fix that first
- Your total marketing budget (ads + management) is under $2,500/month
- You have no follow-up system and leads sit for 24+ hours
- Your close rate is below 5% — leads won't fix a sales problem
- You're in a hyper-niche market with fewer than 10K prospects
- You just want to 'try it for a month' — 30 days isn't enough to judge
DIY vs. Freelancer vs. Agency
The hidden cost of DIY isn't money — it's opportunity. Most contractors are the best salesperson in their company. Every hour in Ads Manager is an hour not on the phone closing $10K roofs.
15 Questions to Ask Before Signing
Strategy & Setup
- How many home service accounts have you managed?
- Show me 3 case studies in my specific trade with real numbers
- What's your campaign structure philosophy (CBO, ABO, Advantage+)?
- Will the pixel and CAPI be set up correctly, and who owns them?
- Who owns the ad account — me or you?
Creative & Execution
- Do you produce creative or do I need to?
- How often will we refresh creative to avoid fatigue?
- What's your process for testing new hooks and angles?
- What happens if I don't like the creative you produce?
Communication & Reporting
- Who will I actually talk to — the founder or an account manager?
- How often do we have strategy calls?
- What do monthly reports look like? (Ask for a sample)
- What tools do we use for day-to-day communication?
Contract & Termination
- Is there a minimum contract length? (Answer should be: no)
- What happens to my data and ad account if I leave?
Red Flags in Agency Pitches
- 'Guaranteed leads' or 'money-back guarantee' — nobody in ads can guarantee outcomes honestly
- % of ad spend fees — misaligned incentives
- Requires you to give them the credit card for ad spend — they shouldn't touch your money
- Six-month minimum contract — signals they don't trust results to keep you
- No case studies in your trade — pattern recognition matters
- Can't explain Conversion API, Pixel events, or exclusions in plain English
The best agencies talk about trade-offs, not guarantees. If everything sounds perfect on the first call, be skeptical — real ad strategy is full of 'it depends.'