Key Takeaways
- Audit the account before blaming the platform: most ‘Meta ads don’t work’ complaints trace back to fixable issues inside the account, not to Meta itself.
- The self-audit covers seven areas in about 30 minutes — campaign structure, audiences, creative, landing page and lead form, tracking and attribution, lead follow-up, and reporting cadence.
- Score out of 32 (our rough bands): 28 or above means a solid account and your next move is scale; 20–27 means fixable leaks; below 20 means rebuild or bring in help.
- Every box you cannot check becomes your fix list — the audit's output is a prioritised set of specific repairs, not a verdict on the channel.
Before you blame the platform, audit the account. Many 'Meta ads don't work' complaints trace back to fixable issues inside the account. Go through this checklist. Check every box. The ones you can't check are your fix list.
1. Campaign Structure
- You have separate campaigns for prospecting and retargeting
- You're not running more than 3–5 ad sets per campaign
- Your main ad sets aren't stuck re-entering learning from constant edits (few small accounts reach the ~50 conversions a week that exits it, and 'Learning limited' alone isn't a failure)
- Each campaign's objective matches its goal (Leads for leads) — don't use Traffic to chase Leads
2. Audiences
- You've tested broad targeting (no interest layers) as a separate ad set
- Lookalike audiences (where the ad's category allows them) are built off your pixel or customer list, not just page followers
- Retargeting includes: website visitors (30/90/180 day), video viewers (75%), leads (not customers), engagement audiences
- Customers are EXCLUDED from prospecting campaigns
- Employees and competitors are excluded
- Your geographic targeting matches your actual service area (not broader, not narrower)
3. Creative
- You have at least 3 distinct creative angles running
- You have both video and static ads — not just one format
- Your hook (first 3 seconds) is strong — direct callout, number, or pattern interrupt
- You refresh creative when it shows fatigue (frequency up, click-through rate down), not months later
- Your ad copy passes the 'phone-it-to-a-friend' test (doesn't sound like corporate copy)
- You have at least one UGC-style or owner-filmed ad in rotation
4. Landing Page / Lead Form
- Headline matches the ad promise — no bait-and-switch
- Single, clear call-to-action (not 5 competing buttons)
- Social proof above the fold (reviews, results, recognizable logos)
- Form has no more than 4 fields for cold traffic
- Mobile page loads fast and the layout is polished — check the device breakdown; mobile is usually the large majority of traffic
5. Tracking & Attribution
- Meta Pixel fires correctly on page view, form submit, and key events
- Conversion API is installed and sending server-side events
- Domain verified in Business Manager (still needed to control link editing, though no longer required for event setup)
- You optimise for the event closest to revenue that fires often enough (usually Lead), and offline outcomes flow back through the Conversions API (manual event prioritisation was retired in June 2025)
- You can see actual conversion data in Ads Manager (not all attributed to 'unknown')
6. Lead Follow-Up
- Every new lead gets an automatic text within a minute and an email within minutes
- Your team's phone call to a new lead happens within 1 hour
- You track close rate by source (ads vs. referrals vs. organic)
- Unsold leads get a follow-up sequence over 7–14 days
7. Reporting & Review
- You know your cost per booked job, not just cost per lead
- You review a weekly scorecard (not just monthly): spend, leads, calls, appointments, closes, revenue
Scoring (our rough bands, not a benchmark): 28–32 checks = solid account, focus on scale. 20–27 = fixable leaks. Below 20 = start from scratch or hire help.
If you'd rather hand the account to someone else, apply at /start: the short application asks about your account, so any conversation starts from your numbers.
Sources
The public studies behind the figures on this page, with what each one was used for.
- 1Meta Business Help Center — About ads for housing
Current. Definition of housing ads, which includes housing repairs, and the targeting restrictions that apply.
- 2Jon Loomer Digital — Special Ad Categories: A Guide for Meta Ads
Independent summary of the Housing category rules: no ZIP-code, age or gender targeting, no lookalike or saved audiences, 15-mile minimum radius.
- 3Meta Business Help Center — About the learning phase
Current. An ad set exits the learning phase after about 50 optimisation events in a week.